WaitlistCare
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For Healthcare Providers

Patient Waitlist Software That Works

Manage patient queues for clinics, therapy practices, and healthcare services. Keep patients informed with automated updates.

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30-day free trial • No credit card required

Built for Healthcare Providers

Trusted by clinics, therapy practices, and specialty services

Medical Clinics

Manage new patient intake, procedure waitlists, and appointment queues across multiple providers.

Therapy & Counseling

Track clients waiting for therapy slots, group sessions, or specialized treatment programs.

Dental & Specialty

Handle waitlists for specialty services, orthodontics, elective procedures, and more.

Features Healthcare Providers Love

Patient Self-Service Portal

Patients receive a secure magic link to check their waitlist position. No patient portal login required.

Reduces front desk calls

Custom Intake Fields

Collect the data you need - insurance info, referral source, preferred provider, urgency level, and more.

Fully customizable

Priority & Category Tags

Tag patients by urgency, insurance type, service needed, or any custom category for easy filtering.

Color-coded organization

Automated Notifications

Keep patients informed with customizable email templates for confirmations, updates, and reminders.

Branded emails

Why Healthcare Providers Choose Us

  • HIPAA-friendly patient data handling
  • Custom intake fields for your workflow
  • Document collection & review
  • Patient self-service status checks
  • Priority tagging and urgency levels
  • Multi-location practice support
  • Customizable email notifications
  • Emergency contact tracking
  • Bulk import from existing systems
  • Team access with role permissions
  • Export data for reporting
  • Collect registration fees
Monthly Annual Save 20%
Per Location
$20 /month

Billed annually ($240/year)

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No credit card required

Frequently Asked Questions

Common questions about healthcare waitlist management

How does patient waitlist software reduce administrative burden?
Patients receive a secure link to check their waitlist position online, eliminating the need to call your office. Automated email notifications keep patients informed about status changes, reducing staff time spent on manual communications.
Is WaitlistCare HIPAA compliant for healthcare data?
WaitlistCare uses industry-standard security practices including encrypted data transmission and secure cloud storage. While we handle patient contact and waitlist information securely, we recommend consulting your compliance team about your specific HIPAA requirements, as WaitlistCare is primarily a waitlist management tool rather than a full EHR system.
Can I customize intake fields for different medical services?
Yes! Create custom fields to collect the specific information you need: insurance details, referral source, preferred provider, urgency level, or any other data relevant to your practice. Each field can be marked as required or optional.
How do I handle urgent or priority patients?
Use custom tags to mark urgent cases, priority patients, or specific urgency levels. Tag patients by color-coded categories, then filter and sort your waitlist to ensure high-priority cases are addressed first.
Can patients sign up for the waitlist themselves?
Yes! Create a public signup form for your website. Patients fill out their information and are automatically added to the correct waitlist. You can optionally collect a registration fee during signup.
Does it work for multi-location practices?
Yes, WaitlistCare supports unlimited locations under one account. Each location can have its own waitlist settings, intake fields, and team permissions. Pricing is $20/month per location when billed annually.
How much does healthcare waitlist software cost?
WaitlistCare costs $20/month per location when billed annually ($240/year) or $25/month when billed monthly. There are no limits on the number of patients or staff accounts. 30-day free trial included.
Can I import my existing waitlist from a spreadsheet?
Yes, bulk CSV import lets you upload your existing patient waitlist and map the columns to our fields. Your entire list can be imported in minutes with all contact information preserved.

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