WaitlistCare
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For Senior Living Communities

Senior Living Waitlist Software That Works

Manage prospective resident waitlists for assisted living, memory care, and independent living. Keep families informed with automated updates.

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30-day free trial • No credit card required

Built for Senior Living Communities

Trusted by assisted living, memory care, and independent living communities

Assisted Living

Manage prospective residents waiting for apartments, track care level needs, and keep families informed.

Memory Care

Track specialized memory care waitlists with urgency levels, assessment dates, and family contacts.

Independent Living

Handle waitlists for independent living apartments, cottages, and preferred floor plans.

Features Senior Living Communities Love

Family Self-Service Portal

Families receive a secure magic link to check waitlist position anytime. No portal login required.

Reduces phone calls

Custom Intake Fields

Collect the data you need - care level, room preferences, move-in timeline, referral source, and more.

Fully customizable

Priority & Category Tags

Tag prospects by urgency, care level, unit type, or any custom category for easy filtering.

Color-coded organization

Automated Notifications

Keep families informed with customizable email templates for confirmations, updates, and reminders.

Branded emails

Why Senior Living Communities Choose Us

  • Track prospective residents by care level
  • Custom intake fields for your workflow
  • Document collection & review
  • Family self-service status checks
  • Priority tagging and urgency levels
  • Multi-community support
  • Customizable email notifications
  • Emergency contact tracking
  • Bulk import from existing systems
  • Team access with role permissions
  • Export data for reporting
  • Collect deposit fees
Monthly Annual Save 20%
Per Location
$20 /month

Billed annually ($240/year)

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No credit card required

Frequently Asked Questions

Common questions about senior living waitlist management

How does senior living waitlist software reduce phone inquiries?
Families receive a secure link to check their loved one's waitlist position online anytime. Automated email notifications keep them informed about status changes, significantly reducing calls to your admissions office.
Can I organize waitlists by care level or unit type?
Yes! Create separate waitlists for different care levels (assisted living, memory care, independent living) or by specific unit types, floor plans, or building locations. Each waitlist maintains its own queue with automatic position tracking.
Can I track prospective residents' care needs and preferences?
Yes, use custom fields to capture care level requirements, room preferences, move-in timeline, budget, and any other information relevant to matching residents with available units.
How do I prioritize urgent placements or special circumstances?
Use priority tags to mark urgent cases, hospice transitions, spousal priority, or veteran status. Color-coded tags make it easy to identify and prioritize prospective residents who need faster placement.
Can families sign up for the waitlist themselves?
Yes! Create a public signup form for your community website. Families or prospective residents fill out intake information and are automatically added to the correct waitlist. You can optionally collect deposit fees during signup.
Does it support multiple senior living communities?
Yes, WaitlistCare supports unlimited locations under one account. Each community can have its own waitlist settings, care levels, and staff permissions. Pricing is $20/month per location when billed annually.
How much does senior living waitlist software cost?
WaitlistCare costs $20/month per community when billed annually ($240/year) or $25/month when billed monthly. There are no limits on waitlist entries or staff accounts. 30-day free trial included.
Can I import my existing prospective resident waitlist?
Yes, bulk CSV import lets you upload your existing waitlist and map the columns to our fields. Your entire list can be imported in minutes with all contact information preserved.

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