Adding Your First Location

Locations are the foundation of your waitlist organization. Each location has its own waitlist, self-signup link, and settings.

What Are Locations?

Locations typically represent physical sites or branches of your organization:

• Childcare: Main Campus, North Branch, Downtown Location
• Healthcare: Main Office, Satellite Clinic
• Senior Living: Building A, Memory Care Unit

Even if you have just one physical location, you’ll need to create at least one location in WaitlistCare.

Creating a Location

1. Go to Configure → Locations
2. Click Add Location
3. Fill in the location details:
   • Name — A descriptive name (e.g., “Main Campus”)
   • Address — Street address (optional but recommended)
4. Click Create

Location Settings

Self-Signup

Each location can have self-signup enabled or disabled independently. See Self-Signup Setup for details.

Managing Multiple Locations

If you have multiple locations, you can:

Filter by Location

On the Waitlist page, use the location filter to view entries for a specific location.

Separate Waitlist Positions

Positions are calculated per location. Entry #1 at Main Campus is independent of Entry #1 at North Branch.

Location-Based Reporting

View metrics and analytics for each location separately.

Editing a Location

1. Go to Configure → Locations
2. Find the location you want to edit
3. Click the Edit button (pencil icon)
4. Make your changes
5. Click Update

Deactivating a Location

If a location is no longer in use:

1. Go to Configure → Locations
2. Click Edit on the location
3. Change the Status dropdown to Inactive
4. Click Update

Best Practices

• Use clear, descriptive names — “Main Campus” is better than “Location 1”
• Add addresses — Helpful for multi-location organizations
• Start with one location — You can always add more later
• Consider your workflow — If you manage waitlists separately, create separate locations

Related Articles:

• Creating Groups
• Self-Signup Setup
• Managing Locations