Managing Locations

Locations are the foundation of your waitlist organization. Each location has its own waitlist, settings, and self-signup link.

Viewing Your Locations

1. Go to Configure → Locations
2. You’ll see a list of all your locations

Adding a Location

1. Click Add Location
2. Enter the location details:
   • Name — A descriptive name
   • Address — Street address (optional)
3. Click Create

Editing a Location

1. Find the location in the list
2. Click the Edit button (pencil icon)
3. Update the information
4. Click Update

Self-Signup

Each location can have self-signup enabled or disabled. See Self-Signup Setup for details.

Deactivating a Location

If a location is no longer in use:

1. Click Edit on the location
2. Change the Status dropdown to Inactive
3. Click Update

Deactivated locations:

• Are hidden from dropdowns and filters
• Preserve all existing entries
• Can be reactivated at any time

Multi-Location Management

When you have multiple locations:

• Each location has a separate waitlist
• Positions are calculated independently per location
• Staff can be restricted to specific locations
• Reports can be filtered by location

Billing

WaitlistCare is priced per active location. Your subscription must include enough locations to cover the number you want to keep active.

Related Articles:

• Adding Your First Location
• Self-Signup Setup
• Billing & Subscriptions