Custom fields let you collect information beyond the standard fields. Create fields that match your organization’s specific needs.
Accessing Custom Fields
- Go to Configure → Form Fields
- View system fields and custom fields
System Fields
Each system field has three switches you can configure:
| Switch | Description |
|---|---|
| Enabled | Show or hide this field |
| Required | Must be filled in to save the entry |
| Signup Form | Appears on the public self-signup form |
The configurable system fields are:
| Field | Description |
|---|---|
| Date of Birth | Calculates and displays age |
| Gender | Demographic information |
| Phone | Contact phone number |
| Notes | Additional notes field |
| Emergency Contact | Secondary contact info (Individual entry type only) |
Click Save Changes after adjusting system field settings.
Creating Custom Fields
- Click Add Custom Field
- Configure the field:
- Field Name — What users see
- Field Type — How data is entered
- Required field — Must be filled in?
- Show in waitlist table — Display as a column in the waitlist?
- Show on self-signup form — Appears on public signup forms?
- Click Create
Add Custom Field
Field Settings
Field Types
Text
Single-line text input for short answers.
- Example uses: Allergies, Referral source, Special requests
Select (Dropdown)
Choose from predefined options.
- Example uses: How did you hear about us?, Preferred schedule, Program interest
Checkbox
Yes/no or true/false values.
- Example uses: Agrees to policies, Interested in newsletter, Has special needs
Date
Date picker for specific dates.
- Example uses: Preferred start date, Application date, Requested care date
Configuring Select Options
For dropdown fields:
- Click Edit on the field
- Add options (one per line)
- Save
Required vs Optional
- Required fields must be filled in to save the entry
- Optional fields can be left blank
- Mark fields as required only if truly necessary
Tip: Too many required fields can frustrate contacts signing up. Keep required fields to a minimum.
Show on Signup Forms
Control whether custom fields appear on public self-signup forms:
- Enabled — Field shows on signup form
- Disabled — Field only appears when staff adds/edits entries
This lets you collect internal-only information that contacts don’t need to provide.
Reordering Fields
Use the up/down arrow buttons to change the order fields appear in forms.
Editing Custom Fields
- Click Edit on the field
- Change settings
- Click Update
Note: You cannot change the field type if entries have data stored for this field.
Deleting Custom Fields
- Click Delete on the field
- Confirm deletion
Data already collected for that field is preserved but no longer displayed.
Custom Fields in Exports
Custom fields are included in CSV exports with their current values.
Example Custom Fields
Childcare
- Preferred Start Date (Date)
- Schedule Type: Full-time / Part-time (Select)
- Has Allergies (Checkbox)
- Allergy Details (Text)
- How did you hear about us? (Select)
Healthcare
- Insurance Provider (Text)
- Referral Source (Select)
- Primary Concern (Text)
- Preferred Provider (Select)
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