Uploading Documents

Some organizations require documents as part of the enrollment process. You can upload them directly through your status page.

Finding Where to Upload

1. Open your status link (from your welcome email)
2. Expand the Upload Documents section below your entry card
3. See what documents are needed

The Upload Documents section only appears if the organization has set up document requirements. If you don’t see it, no documents are needed.

Uploading a Document

1. Expand the Upload Documents section
2. Choose a file for the document type you need to upload (images or PDFs accepted)
3. Click Upload
4. A green checkmark appears next to the document type when uploaded successfully

File Size

Each document type shows its maximum file size (up to 10MB). If your file is too large:

• Scan at lower resolution
• Compress the PDF
• Take a photo instead of scanning

Replacing a Document

If you need to upload a corrected version, simply upload a new file for the same document type. Contact the organization if you have questions about what’s needed.

Uploading During Signup

Some organizations allow document upload during the initial signup process:

1. Complete the signup form
2. Upload documents when prompted
3. Submit everything together

Tips for Good Uploads

Taking Photos

• Good lighting (avoid shadows)
• Hold camera steady
• Capture the entire document
• Check the preview before submitting

PDF Documents

• Ensure the file isn’t password protected
• Check that all pages are included

Questions?

If you have questions about which documents are needed or how to get a required document, contact the organization directly or reply to any email they’ve sent you.

Related Articles:

• Checking Your Waitlist Status
• Self-Removal from Waitlist